Family-run website agency and IT solutions provider Black Nova Designs celebrates five years in business in 2020! Founder Kyle Holmes first incorporated the Wiltshire-based company back in 2012, as he felt passionately about providing an affordable solution to IT issues and he wanted, at some point, to make his vision a reality. The company lay dormant between 2012 and 2015, as he awaited the right time to start building his dream while working elsewhere.
A business which started out as a hobby
Kyle’s passion for website design and IT started out as a hobby; as a side hustle, a part time job in the evenings helping out friends and family to become more confident with their websites and tech. It was born at a time when tech was becoming more and more central to all of our lives, both at home and professionally. Kyle is a tech geek, often referred to by his team and clients as ‘the font of all knowledge’. He started building PCs at just 8 years old and became an avid gamer, a pastime he still enjoys to this day.
Danielle joins Black Nova Designs
Danielle was introduced to the company in 2015 and at that time had little IT or web experience however her wealth of knowledge in accounts and customer services made her a perfect fit for the growing business. In fact, Danielle’s initial lack of IT experience was an asset, ensuring Kyle didn’t get lost in ‘tech speak’ and allowing her to see how confusing it could all be for clients. In 2017 Kyle and his wife Danielle found themselves in a position where their full-time corporate roles no longer held an appeal for them, and they committed themselves fully to Black Nova Designs.
Now, Danielle really knows her stuff, in particular navigating WordPress websites. As she says, it’s like riding a bike – once you’ve done it enough it is like second nature, and you can do it without even thinking about it! Crucially, Danielle still understands how it can feel for new clients who have no IT or website expertise and is on hand to translate for Kyle when needed.
Expanding quickly, even during a global pandemic
As we head towards the end of 2020, Black Nova Designs is proud to employ 5 members of staff and 2 contactors, all working parents with a passion for helping others with IT. The company hired their latest team member during the Covid-19 lockdown. This has allowed them to ensure they were still leading the way in customer service, whilst dealing with the increase in demand for affordable and responsive technology during this period. How amazing is that for Black Nova Designs after just 5 years in business?
Black Nova Designs offers holistic IT and website design services, allowing clients to effectively ‘pick and mix’ according to their needs and budget. Websites are designed in a bespoke manner with full editing rights and training if required. The company also offers UK-based and monitored hosting to keep all websites, secure, live and viewable by the public.
Diversifying into other IT support areas
Black Nova Designs is also designated as a qualified Ubiquiti Wi-Fi specialist company. This means that Kyle and the team can help anyone get reliable Wi-Fi to all areas of their home or business. Black Nova Designs can help those operating large sites and multiple buildings, such as factories, warehouses, farms, equestrian centres and office blocks, as well as people with large or period homes who struggle with their Wi-Fi signal.
The team can also offer those vital IT services such as general laptop repairs, whether they are caused by a software glitch or a hardware issue. They even offer a ‘no fix, no fee’ service. Based in Calne, the Black Nova Designs has a refreshing attitude to today’s technology. The team knows how much everyone relies on tech to just be there, working and be reliable, so that we can go about our daily lives. What will the next 5 years hold? You can be certain of one thing – IT will be ever more embedded into our work and home lives as the years go by!
Looking for website or Wi-Fi help?
If you are looking for UK-based secure website hosting, reliable Wi-Fi for your home or business, a new website or simply a website refresh, why not drop Black Nova Designs a line? Call 01793 210045 or visit https://www.blacknovadesigns.co.uk